Shipping policy
Processing Time
- In-stock items: 1–2 business days
- Custom embroidery & printing orders: 3–5 business days before dispatch
- Bulk/large orders (20+ pieces): 5–14 business days depending on quantity and complexity
- For urgent or large orders, please contact us before placing your order to confirm turnaround time.
Delivery – New Zealand
- Standard shipping: 2–3 business days
- Free shipping on orders over $200 NZD
Click & Collect – Two Locations in Hamilton
📍 The Base The Base, Hamilton Phone: (+07) 850-5415 | Email: logoexpressthebase@gmail.com Hours: Mon–Wed, Sat–Sun 9:00am–6:00pm | Thu & Fri 9:00am–9:00pm
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The Base:
https://maps.google.com/?q=The+Base+Hamilton+New+Zealand
📍 Centre Place Floor 1, Centre Place, Hamilton Phone: (+07) 898-3688 | Email: logoexpress55@gmail.com Hours: Mon, Fri–Sun 9:00am–6:00pm | Thu 9:00am–7:00pm
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The Base:
https://maps.google.com/?q=The+Base+Hamilton+New+Zealand -
Centre Place:
https://maps.google.com/?q=Centre+Place+Hamilton+New+Zealand
- In-stock items: ready within 1–2 business days
- Custom orders (individual): ready within 1–2 business days
- Bulk/large orders (20+ pieces): production time varies — please contact us to confirm collection date.
International Shipping
- Estimated delivery: 7–14 business days depending on destination
Tracking
- A tracking number will be provided once your order has been dispatched.
Questions?
- The Base: logoexpressthebase@gmail.com
- Centre Place: logoexpress55@gmail.com